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(800) 219-2727


Meet Our Team

Our Department Leaders - Contact Details

Andres Pichardo, President

Originally from the Dominican Republic, Andrés Pichardo Rosenberg has extensive experience in the national and international tourism industry. Pichardo holds a Bachelor’s degree in Business... Read More Administration and Economics from the Technological Institute of Santo Domingo (INTEC). In addition, Pichardo attended the Hospitality Center for Professional Development at Cornell University, New York, USA. Contact: Felicita De Jesús, Assistant to President Phone: (809) 523-3333 / E-mail:

Jason Kycek, Senior Vice President of Sales & Marketing

As the Vice President of Sales and Marketing at Casa de Campo Resort & Villas, Jason brings more than 15 years of professional experience to facilitate the resort’s growth and marketing... Read More strategy. Throughout his career, he has been acknowledged for his achievements in luxury resort, spa, and golf brand positioning, technical services, hotel openings, revenue management, operations and sales and marketing. Contact: Rosario Guerrero, Assistant to VP Of Sales & Marketing Phone: (809) 523-8171 / E-mail:

José Miguel Abreu, Resident Manager

Dominican, graduated from the National University Pedro Henríquez Ureña of Santo Domingo, with a degree in Hotel Management and complementary studies at Cornell University in New York, as well... Read More as a certificate of Business Administration by the University from La Salle de México. He began his career in the hospitality industry at the Occidental Embajador, in 2002, as Front Desk Supervisor. During his career in the Dominican Republic he worked in different hotels, including the Hilton Hotel and Courtyard by Marriott, occupying positions such as Reservations Manager and Sales Manager. José later moved to the Riviera Maya in 2007, Mexico, working in different properties in the popular region. He has extensive experience in hotels with high service standards and LHW hotels.

Charles Keusters, Director of Operations

A native of Portugal, Charles has worked in many hotels, in 12 different countries, and has been a part of the Casa de Campo family since 2014, first as Food and Beverage Director, and more... Read More recently as Director of Operations. Charles holds a Bachelor's degree in Economics and a Post-graduate degree in International Hospitality Management.

Norma Enríquez, Quality Director

Norma is Mexican, graduated from the University of Administrative Sciences (Escuela Panamericana de Hotelera) with a degree in Hotel Management, has received training focused on Leadership, World... Read More Class Service for Hospitality, ISO 9001-2008, EarthCheck Coordinator, Labor Safety among others. With over 15 years of experience in the hotel industry, with emphasis on management activities, planning and coordination in the areas of Quality and Training.

Rosario Velez, Human Resources Manager

Rosario, a Dominican-native, has more than 25 years of work within the human resources industry, mainly in hospitality. She began her career as Human Resources Manager at Costasur, and for the... Read More last 12 years has been responsible for the team’s development, growth and performance at Casa. Rosario has studied abroad important fields as human resources and safety, NLP and non-verbal communication, in 2016 she earned a certification in neuroleadership by Changes Americas, effective negotiation, how to manage different generations and emotional intelligence studies, as well as having ample experience with Strategic Planning, organizational development and Leadership Coaching.

Sarah Pelegrín, Public Relations Manager

Sarah has over 25 years of experience at Casa de Campo in various areas including: Accommodations Division, Food and Beverages and, for the past 20 years, she has worked in Sales and Public... Read More Relations. In her role as Public Relations Manager, Sarah manages media planning and marketing, PR, advertising and brand development for the resort with a specialty in Local and Latin American Markets. Sarah has Tourism and Business Administration bachelor degrees from Universidad Federico Henríquez y Carvajal in La Romana, Dominican Republic.

Anthony Masas, Culinary Director

Anthony was born in Málaga, Spain, and after having trained with renowned chefs all over the world, Anthony has dedicated his expertise and knowledge towards the design and implementation of... Read More innovative products and services as part of Casa de Campo's culinary team.

Richard Rodríguez, Vice President of Sales, North America

With more than three decades of travel and hospitality expertise, Rodriguez brings extensive Caribbean-specific knowledge and a proven track record to Casa de Campo. Now based in Miami, Rodriguez... Read More has worked with significant travel players, from major consumer-facing brands such as Travelocity to GOGO Vacations, one of the industry’s leading wholesalers. Contact:

Robert Birtel, Director of Golf Operations

Robert brings more than 10 years of professional experience to Casa de Campo Resort & Villas. Most recently, he was the PGA Director of Golf and Assistant General Manager at English Turn Golf &... Read More County Club in New Orleans, where he managed club operations as well as introduced and implemented player development programs, including ladies and junior programs as well as youth summer camps. He also served as the PGA Head Golf Professional for eight years at TPC Dorado Beach in Dorado, Puerto Rico.

Fernando Arata, Equestrian & Polo Director

Fernando Arata is an argentinian professional with ample experience in the sport of polo. Prior to Casa de Campo, he worked at Los Pingos del Taita, the world’s largest polo horse embryo... Read More center, where he organizes the only auction of trained polo horses, called Remate de Domadores [Tamers’ Auction]. He works for the ESPN Polo television channel, covering men’s tournaments and the Argentina Triple Crown [Triple Corona Argentina] live from the stockades.

Matías Territoriale, Tennis Director

Matías Territoriale began his tennis career in his hometown of Salta, Argentina at eight years old—where he excelled as a junior player. He later moved to France to participate in tournaments... Read More and join the French Tennis Federation. He graduated from the Universidad Argentina de la Empresa (UADE) with a degree in Business Administration and the International Tennis Federation (ITF), where he obtained the position as no. 669 of the ITF World Ranking.

Hermógenes Guerrero

Hermogenes has been an important figure at Casa de Campo for over 30 years, and his unparalleled expertise in Shooting is widely known and respected far beyond the gates of the resort. The... Read More Shooting Center’s reputation as one of the finest shooting centers in the world is largely due to his leadership, talent, and ability to provide excellent instruction to everyone from advanced shooters to beginners to young children.


Vielka Deguidi, Senior Director of Group Sales

Vielka is a dynamic sales professional with 15+ years of experience in the hospitality industry. She joined the sales team at Casa de Campo in 2011, and enjoys working in collaboration with... Read More clients and partners to deliver results beyond expectations. Vielka holds a Bachelor’s Degree in Hospitality Management from Florida International University with a minor in Marketing, as well as an Associate’s Degree in Business Administration from APEC University. Contact:

Melinda Cashwell Edwards, Regional Director of Sales, NE Territory US

Melinda is the Regional Director of Sales for the US in the Northeast Territory at Casa de Campo Resort & Villas. She joined the team in 2013 after many years in marketing for various companies.... Read More She has a Bachelor’s Degree in Marketing from York College (CUNY) and a MBA from Long Island University. Contact:

Katherine Zboznovits, Regional Director of Sales, US

Katherine is the Regional Sales Director for the US at Casa de Campo Resort & Villas.

She brings more than 12 years of experience in sales, marketing, and tourism industry growth to her role, where she is responsible for partnership relationships, maximizing revenues, and sales growth for the Midwest, Texas, Florida, and West Coast markets.

Marga Balaguer, Director of Sales - Europe

Marga is responsible for the individual and group sales in Europe. She joined the team in 2015 after spending 11 years with Meliá Hotels International and Casablanca Hotel & Apartaments. A... Read More native of Spain, Marga has a degree in Tourism from the University of the Balearic Islands. She is fluent in Spanish, English, and German. Contact:

Christopher Stubbs

After having spent a number of years as a buyer for one of Canada’s premier Tour Operators, Chris enjoyed a multiyear position as Director of Sales & Marketing for a popular Caribbean resort, a... Read More key career move that offered him an excellent opportunity to see the industry from both sides of the fence, and to establish the Caribbean Castles Resort & Villa Collection’ and is the foundation to their successful marketing. Contact:

Jacqueline Stubbs

Jacqueline has over 20 years of experience in the travel industry, including time as Marketing Officer for various Tourist Boards offices. In addition to her North American experience, Jacqueline... Read More spent more than 15 years Marketing luxury hotels , including holding the position of Sales and Marketing representative for Sata Airline, Canadian Travel consortium and other sales related Industry events in Canada. Contact:

Theresa Calcos, Director of Romance Sales and Product Development

Theresa joins Casa de Campo with over 20 years of experience in luxury event group sales, promotion and product development all within the destination romance travel market. Theresa has held top... Read More romance sales and marketing positions with such companies as; Oasis Hotels and Resorts, AlSol Resorts, Paradisus- Sol Melia and AMResorts, where she was an integral part of the development and success of their wedding programs. Contact:

Kirsis Méndez, Director of Sales, Latin America and Caribbean

Kirsis started as representative of a wholesaler at the Santo Domingo Airport, handling group’s accounts and assisting a Commercial Director. She became Group Coordinator at Casa de Campo... Read More Resort & Villas in 2001 and has since moved up to hold positions of Sales Manager and, now, Sales Director for Latin America and the Caribbean. Contact: Isabel Arnaut, Assistant Phone: (809) 540-6262 / E-mail:

Marlen Pumarol, Leisure Sales Manager

Marlen has more than 12 years of experience in the hospitality industry. In her career at Casa de Campo Resort & Villas, she has worked in several departments and positions that have allowed her... Read More to acquire a comprehensive insight of the hotel’s operational areas. She currently holds the position of Leisure Sales Manager, where she is responsible for the management and contracting of Tour Operators.

Miriam Sánchez, Sales Executive

Miriam is responsible for the management of travel agency programs and consortia programs from contracting and extranet maintenance to coordination of seasonal programs and marketing initiates... Read More from travel networks. She also hosts familiarization trips and site visits for travel agencies and partner programs.

Alondra Rijo, Group Sales Manager

Alondra Rijo joined Casa De Campo on as a Reservation Agent. Later that same year, she started working with golf groups as a golf reservation agent. In June 2017 she was promoted to our executive... Read More Golf sales. She currently is Group Sales Manager, working with Vielka and Saritza, on property. Contact:

Ruthmari Tejada, Catering Sales Manager

Ruthmari has a Master's Degree in Business Administration from the Autonomous University of Santo Domingo (UASD), and a degree in Advertising from APEC. She has experience in sales & services. As... Read More Catering Sales Manager promotes, drives and sells hotel catering services. Contact:

Betty Medina, Sr. Group Sales Manager for Weddings and Celebrations

Betty has worked in the Weddings Department at Casa de Campo Resort & Villas for more than 10 years. Before becoming the Director of Wedding Sales, she spent time designing dream weddings for her... Read More clients as a Weddings Specialist. Prior to joining Casa de Campo, she held positions at the Hotel Meliá Santo Domingo and the Hotel Hispaniola Santo Domingo. Contact:

Elizabeth Figueroa, Sales and Planning Executive for Weddings & Celebrations

Elizabeth Figueroa is part of the Casa De Campo Resort & Villas family since 2005 when she started as a Host of Family Programs, then moved on to Customer Service and Sales of Activities to the... Read More Owners. She is currently the Coordinator of Sales of Weddings and Groups. Elizabeth is also a lawyer, specializing in Migratory-Consular Law and Real Estate.

The Golf Experts

Gilles Gagnon

Gilles is the face of Casa de Campo golf, having devoted his energy to the resort since arriving in 1981. As Director of Golf Emeritus, Gagnon oversees the entire golf operation, including all 90... Read More holes—at Teeth of the Dog, The Links, Dye Fore, and La Romana Country Club (private) —as well as the golf shops and tournaments. He also helps promote the resort, traveling around the world and maintaining a yearlong schedule of events. Contact:

Kelly Sheehan

Kelly brings more than 14 years of PGA and LPGA professional experience to Casa de Campo. Most recently, she was the National PGA Relationship Manager of the PGA Ambassador Program, where she... Read More oversaw all program operations as well as identified, vetted and recruited the most elite of the PGA professionals. In addition, Sheehan was the first female head golf professional in the history of Marriott/Ritz-Carlton Golf. Contact:

Mónica Díaz Vecino (Europe)

Mónica has a long and storied career in the hotel industry, during which she has been recognized for the commercialization of various prestigious golf courses across Europe and the... Read More Caribbean. She has a Bachelor’s Degree in Tourism from the University of Deusto, and a Master’s Degree in International Marketing and Tourism Revenue Management from the Bilbao Chamber of Commerce. She is fluent in four languages: Spanish, English, French, and German. Contact:

Marketing & Public Relations Team

Gitti Hernández, E-Commerce Manager

Gitti has held roles at some of the top agencies in the Dominican Republic with experience ranging from creative writing, graphic and broadcasting production to social media and digital... Read More marketing. She is also a college professor of Social Media, Digital Marketing and Copywriting, and has studied Film Screenwriting too. At Casa, she manages the ecommerce production and digital marketing, including the website, email marketing, app, social media, and more.

Wendy Velázquez, Image and Advertising Manager

Wendy has worked at Casa de Campo Resort & Villas for almost eight years, as Image and Advertising Manager. She creates and oversees all graphic production for the Marketing & Sales department,... Read More including, but not limited to, ad campaigns, promotional flyers, and works in collaboration with appointed ad agencies as liaison. Prior to joining Casa de Campo, she worked at some of the best ad agencies in the DR, such as BBDO and Saatchi & Saatchi, and held a position as a Professor of Marketing, Advertising, and Graphic Design.

Nelly Humphreys Rijo - Channel Distribution Manager

Nelly has been a member of the Casa de Campo team since 2007. She began as a Telephone Operator and has since moved up to hold positions of Telephone Supervisor, Reservation Sales Agent,... Read More Reservation Assistance, Quality Assurance and, now, Channel Distribution Manager. Nelly has been in the travel and tourism industry for more than nine years, starting in reception at the Barcelo Hotel Juan Dolio, and holds a Bachelor’s Degree in Tourism from UCE University.

Ury Guzmán, Marketing Coordinator

Before joining Casa de Campo Resort & Villas, Ury worked as a freelance graphic and web designer, servicing clients from across the globe on branding, web design, front-end development, and... Read More marketing projects. As part of the Marketing & Public Relations team at Casa de Campo, he designs and implements marketing and advertising campaigns for the many services and events that take place at the resort across all distribution platforms.

María Pérez, Public Relations Coordinator

María has more than five years of experience in the communications and hospitality industry, having worked for two years as a Commercial Executive for a tour company where she was responsible... Read More for coordinating sales and promotional activities for ecological and educational tours around the Dominican Republic.

Roberto Domínguez, Community Manager