Upon the safety precautions taken throughout Hurricane Maria, the second storm of the season affecting Dominican Republic, the staff at Casa de Campo Resort & Villas are expeditiously working to return operations back to normal.
During this event, personnel at Casa de Campo remained at close contact with local authorities and, as always, took guidance and directions from them when needed, with the absolute collaboration of each guest at the resort.
“As of today, we are pleased to announce that all of our resort amenities and activities are fully reopened and operational. We are thankful we did not sustain any damages and that our guests can continue to enjoy the full Casa de Campo experience. We truly appreciate our team’s commitment and dedication to ensure everyone’s safety and look forward to having our guests enjoy their time again here with us,” said Andrés Pichardo Rosenberg, President at Casa de Campo Resort & Villas.
“Our thoughts and prayers go out to all of our neighboring resorts that were devastated from the past hurricanes and we are reaching out to assist them in any way that we can,” said Andres Pichardo Rosenberg.
During Hurricane María, Casa de Campo offered each guest with shelter options, fully equipped with first aid services, food and beverage, entertainment, and complimentary WIFI.
Hurricane Guarantee
On that note, said Jason Kycek, Sr. Vice President of Sales & Marketing, Casa de Campo has implemented our guests with a 100% HURRICANE GUARANTEE and we are working closely with all of our industry partners to support the rebooking and refunding process.
If, within 48 hours of a guest’s scheduled arrival, a Hurricane Watch* or Hurricane Warning* is issued in La Romana, Dominican Republic, your city of origin or within your travel route and you cannot arrive, you may cancel your reservation and receive:
• 100% refund or credit towards a future stay at the resort
• Cancellation penalties waived
• Future stay is subject to availability and prevailing rates for the season selected
• Valid to both group and individual guests within one year from dates of original dates of travel
Additionally, if you are a guest at the resort during an issued Hurricane Watch* or Hurricane Warning* for La Romana, Dominican Republic, you may depart early and receive:
• 100% credit on the deposited, unused nights remaining on your visit to be credited towards a future return visit within one year
• Cancellation penalties waived
• Future stay is subject to availability and prevailing rates for the season selected
• Valid for both, groups and individual travel within one year from original dates of travel
• The resort will also provide all possible assistance to facilitate departures and guest safety
*Applies to hurricane watch and hurricane warning as defined by and issued by the US National Weather Service.
