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Hotel Room Payment & Cancellation Policies

Hotel Rooms

Applies to Season when applies Rate Deposit charged to your card at the time of booking Full prepayment by Cancel without penalty* Penalty
Hotel Rooms All year except Christmas (Dec. 21st. – Jan.- 3rd) BAR – flexible rate 25% of stay  Remaining 75% during check-in 24 hours prior to arrival  1 night
Christmas (Dec. 21st. – Jan.- 3rd) BAR – flexible rate Full stay At time of booking From day of booking Full stay
All year Promotions Full stay At time of booking From day of booking Full stay
Classic Villas, Garden Villas + Apartments All year except Christmas (Dec. 21st. – Jan.- 3rd) All 25% of stay Remaining 75% during check-in 24 hours prior to arrival 1 night
Christmas (Dec. 21st. – Jan.- 3rd) All Full stay At time of booking From day of booking Full stay
Exclusive / Oceanfront Villas All year except Christmas All 50% deposit of total stay 20 days prior to arrival All deposits are non-refundable 50% charge for notice from 20 to 8 days prior to arrival, later or no show 100% charge
Exclusive / Oceanfront Villas Christmas (Dec. 21st. – Jan.- 3rd) All 50% deposit of total stay Starting September 30th, all reservations made after October 1st. require full prepayment. All deposits are non-refundable Cancelled from Oct. 1st. to Nov. 20th. subject to 50% penalty, later of no show 100%.

Subject to change without notice. Please read the conditions when booking online or speak with a reservation agent.
*If you have a reservation for the 2nd of October, you may cancel without penalty until the 1st of October by 11:00 pm.

Villas require a security deposit at time of check-in:

Download Villa Vacation Payment Conditions and Policies

Garden & Classic Villas$1,500
Exclusive & Oceanfront Villas$2,500

Casa de Campo’s 105% Hurricane Guarantee

If, within 48 hours of your scheduled arrival, a Hurricane Watch* or Hurricane Warning* is issued in La Romana, Dominican Republic, your city of origination, or in your travel route and you cannot arrive, you may cancel your reservation and receive:

  • 105% credit towards a future stay at the resort
  • Cancellation penalties waived
  • Future stay is subject to availability and prevailing rates for the season selected
  • Valid to both group and individual guests within one year from dates of original dates of travel

If, while you are a guest at the resort, a Hurricane Watch* or Hurricane Warning* is issued for La Romana, Dominican Republic, you may depart early and receive:

  • 105% credit on the deposited, unused nights remaining on your visit to be credited towards a future return visit within one year
  • Cancellation penalties waived
  • Future stay is subject to availability and prevailing rates for the season selected
  • Valid for both group and individual travel within one year from dates of original dates of travel
  • The resort will also provide all possible assistance to facilitate departures and guest safety

* Applies to hurricane watch and hurricane warning as defined by and issued by the US National Weather Service.