Payment and Cancellation Policies

Deposit & Payment Policies for Reserving Online:
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To guarantee reservations, a 50% deposit is required on room rate or package rate (during Holidays, special policies apply). Full prepayment is due 14 days prior to arrival. Balance of payment will be automatically charged to credit card used to deposit the reservation unless other arrangements are made. Payments may be made by American Express, VISA or MasterCard. Deposits and payments made by credit card will be charged upon receipt. Personal checks are also accepted for prepayments. Checks should be made payable to CASA DE CAMPO, and mailed to: Premier World Marketing, 2600 S.W. Third Avenue, Sixth Floor, Miami, Florida 33129. Personal checks are not accepted for payment at the resort.  

Deposit & Payment Policies for Reserving by Phone:
Toll-Free 1-800-877-3643  

To guarantee reservations, a two-night deposit is required on room rate or package rate within seven days of making your reservation (during Holidays, special policies apply). Casa de Campo will automatically cancel reservations not deposited within seven days of booking. Full prepayment is due 14 days prior to arrival. Balance of payment will be automatically charged to credit card used to deposit the reservation unless other arrangements are made. Reservations made within 14 days prior to arrival require full prepayment at time of booking. Payments may be made by American Express, VISA or MasterCard. Deposits and payments made by credit card will be charged upon receipt. Personal checks are also accepted for deposit and prepayments. Checks should be made payable to CASA DE CAMPO, and mailed to: Premier World Marketing, 2600 S.W. Third Avenue, Sixth Floor, Miami, Florida 33129. Personal checks are not accepted for payment at the resort.

Holiday Deposit & Payment Policies (December 20 – January 3):

Seven night minimum required for stays arriving December 24 through December 29. Full payment is due by October 1. Reservations made after October 1 require full payment.

Cancellation Policies:

Payments are fully refundable until seven days prior to arrival. 50% of prepayment is refundable if cancelled between seven and four days prior to arrival. No refunds if cancelled three days or less prior to arrival or for no-show, later arrival or early departure. During Holidays, special policies apply.

Holiday Cancellation Policies (December 20 – January 3):

Payments are fully refundable until October 1. Cancellations made between October 1 and November 20 will have a two night penalty. No refunds if cancelled after November 20 or for no-show, later arrival or early departure.

 

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